A friendly and caring person is required for a live-in position at Temple Lodge Club, a welcoming and personal guest house in Hammersmith, London.
Start date: Approx. end of June 2026
Salary: Competitive London rates
About the Role
This is a varied, live-in role combining guest hospitality, reception responsibilities, and light house caretaking within a friendly and welcoming environment.
You will become part of a small, supportive team and play a key role in maintaining the peaceful atmosphere that defines the house. The role blends practical daily tasks with a steady sense of responsibility for the well-being of guests and the smooth running of the property.
This position is especially suited to someone who:
- Enjoys meaningful, people-focused work
- Is composed, observant, and dependable
- Appreciates a steady, respectful environment
- Takes pride in maintaining order, cleanliness, and a tranquil atmosphere
Working Pattern & Rhythm of the Week
Approx. 31.5 hours per week on a flexible rota:
- Breakfast shift (7:00 – 12:30): Active, guest-facing, hands-on
- Reception shift (12:00 – 17:00): Administrative and guest support
- Occasional evening shifts (17:00 – 21:00): Light duties, guest assistance, presence
The role has a natural daily rhythm in solo working capacity:
- Morning: busy, social, service-focused
- Midday: structured, organised, guest communication
- Evening: quiet, watchful, security awareness
Detailed Responsibilities
Reception & Guest Care
- Managing bookings via email and telephone
- Processing payments and maintaining accurate records
- Welcoming arrivals and supporting departures
- Preparing meeting rooms for use
- Acting as a consistent, reassuring point of contact for guests
- Handling queries with warmth and professionalism
Meeting Rooms & Event Preparation
- Setting up meeting rooms according to booking requirements (layout, seating, tables)
- Preparing the space in advance of events to ensure a polished, professional environment
- Checking cleanliness, presentation, lighting, and ventilation
- Ensuring basic equipment and refreshments are ready where required
- Resetting rooms after use, maintaining order and readiness for the next booking
- Liaising with guests to ensure their requirements are met smoothly and quietly
Breakfast Service (up to 25 guests)
- Preparing and presenting the breakfast buffet to a high standard
- Creating a calm and pleasant dining atmosphere
- Serving tea, coffee, and simple breakfast items
- Monitoring stock levels and replenishing food
- Clearing, washing, and resetting dining areas
- Maintaining cleanliness of kitchen and public spaces
House Caretaking & Presence
- Maintaining awareness of the house, especially in quieter hours
- Ensuring entrances, shared areas, and gardens remain orderly and secure
- Being present on site during evenings and overnight
- Noticing and addressing small issues before they become problems
- Supporting a sense of safety and continuity within the house
- Ensuring the garden grounds are neat and tidy and taking on garden tasks when needed
Note: This is not a security role, but rather one of attentive care and presence.
Live-in Arrangement & Expectations
Accommodation is provided as part of the role, and with it comes shared responsibility for the tone and well-being of the house.
Key expectations:
- A peaceful lifestyle within the house is expected at all times
- Overnight presence is required as part of the role, and advance notice must be given if you need to be away overnight
- During any absence, it is expected that a responsible person occupies your room
- Weekend afternoons: you are expected to be present in the house (for emergency awareness only, not active work). Absence cover for those afternoons needs to be arranged in advance
What Makes This Role Unique
- A respectful and peaceful guesthouse environment
- A role combining hospitality with a sense of home stewardship
- Opportunity to work independently with trust and responsibility
- A slower, more meaningful pace compared to typical hospitality roles
- Living and working within a beautiful, characterful setting
Skills & Personal Qualities
- Warmth and kindness in guest interactions
- Clear written and spoken English
- A grounded presence
- Reliability and a strong sense of responsibility
- Attention to detail and pride in presentation
- Practical thinking and problem-solving ability
- Willingness and ability to take on any task relating to the running of the guest house
- Ability to work independently and manage time well
Experience that might suit this role
We are looking for the right person and character first. You may have developed the necessary skills in roles such as:
- Hospitality or Front-of-House
- Customer-Facing Roles
- Community or Care-Based Work
- Co-ordination & Events
- Small Team Environments
Apply
Please send your CV and application email with reference “In-house role” to:
Alicja Fediow, Guest House Manager
